For the best experience, follow these recommendations:
Use Google Chrome
For the best experience, use the Google Chrome browser. Microsoft Internet Explorer (IE) may not be fully compatible with the patient portal.
Access the portal via a desktop
For the best experience, access the portal via a desktop or laptop computer. Google Chrome or Safari may appear to work from your phone in a mobile environment, but some features such as printing forms may not function properly from a phone.
There is not a mobile app, but a mobile browser will work.
At this time, there is no patient portal, mobile app. You may find an Athena portal in the App Store, but it is not for patients and will not work. Please use your mobile browser to access the portal.
Notes only after June 15th, 2020
Orthopedic Institute launched the Patient Portal using the Athena platform on June 15th, 2020. Physician notes from patient visits before that date did not get moved over to the new portal. For information regarding a visit to Orthopedic Institute before June 20th, 2020, please call 605-331-5890. Our Billing and Medical records department will assist you.
Read the FAQ’s below to learn more!
Why am I logging in with athenahealth?
Orthopedic Institute uses athenahealth for our electronic medical records (EMR). We use athenahealth to provide you with the easiest way to access your online health information and accounts.
How does this benefit me?
When you log in with athenahealth, you can:
Get reminders and make, change, or reschedule appointments.
View appointment notes – for visits after 6/15/20.
Message your care team directly.
Refill your prescriptions.
Securely update your health information.
Are you having trouble with your login?
Try resetting your password by selecting the “Forgot password” on the Login page.
What kind of appointment reminders can I set up?
You can set up reminder messages in your chart to come to you via email, text message, or phone call.
Will there be a patient app that mirrors the patient portal?
The athenahealth Patient Experience team is actively exploring the offering of a mobile app for patients as it is part of their overall strategy. We recognize the value of a patient-facing mobile app and appreciate our clients’ feedback. We hope to begin prioritizing this work in 2021.