Our Mission
Transforming lives through exceptional orthopedic care.
Our Vision
We are building a vibrant, connected team, leveraging a data-driven, service-oriented culture of growth to create an extraordinary patient experience that inspires individuals to LIVE STRONGER.
Values You Can Trust
At Orthopedic Institute, we work to live out our values every day in the care we give each patient. Our team embodies our values and shapes our values, and we are proud of the excellent culture of patient care we provide through these Core Values:
Excellence
Excellence is our goal in everything we do. From the team members we hire to the individual treatment options we offer each patient, excellence is the benchmark of our success. In order to be excellent, you will discover that for our team members, working at OI and working with patients is more than a job – it’s a calling and a mission.
Excellence: “Every job is a self-portrait of the person who did it. Autograph your work with excellence.” Jessica Guidobono
Julie Cero (Registration) – 2023 Q2 Award – Excellence
Congratulations to Julie Cero (Registration). The 2023 Q2 OI Values award winner – Excellence
Team members that work with Julie say:
Julie has taken the initiative to help keep the sidewalk in front of the OI Performance PT entrance clear of snow and ice during this past long winter and assisting in keeping our clinic area clean with the increased traffic flow of the Storm players sharing our space. Julie’s willingness to take on extra responsibility at our clinic without being asked does not go unrecognized and her day-to-day value at OIP is greatly appreciated.Thank you, Julie, for all your excellent work to help make OIP a pleasant and professional working environment for staff and our patients.
Teamwork
Great care for each patient requires a team approach, so the staff at Orthopedic Institute work to function as a cohesive team every day. Unlike other health care practices, we don’t view the patient as an outsider – at Orthopedic Institute, each patient is considered a vital part of our team. Together, our patients, staff, and doctors work to discover the best treatment and recovery plan.
Teamwork: “Interdependent people combine their own effort with the efforts of others to achieve their greatest success” Stephen Covey
Patrick Starr (Athletic Trainer) 2023 Q2 Award – Teamwork
Congratulations to Patrick Starr (Athletic Trainer). The 2023 Q2 OI Values award winner – TEAMWORK
Team members that work with Patrick say:
Pat has been a huge asset to the success of the Sports Medicine Team since his hire. He is a great ambassador for OI at Dell Rapids and Dell Rapids St. Mary high schools. He provides excellent care to the student athletes and is an excellent communicator with the coaches and parents. Pat is always willing to step up and help with extra coverage when needed through the sports medicine department, whether it’s within the clinic or with other sports teams. One example is his willingness to help out with the Sioux Falls Storm football team. He has been willing to help cover practices and games as needed. His positive attitude and support of co-workers is what we want to embody at OI.
Compassion
We have a simple belief at Orthopedic Institute – we treat people as we want to be treated. Our team is trained to live out this principle, “you’re more than just a number here.” We empower our staff to take the time to slow down, listen, ask questions, encourage each patient, and genuinely understand their pain, injury, and concerns. Compassion is not just a word for us – it’s a call to slow down and work with each patient on their unique treatment plan.
Compassion: “In compassion, when we feel with the other, we dethrone ourselves from the center of our world and we put another person there.” – Karen Armstrong
Morgan Murray (Nurse) – 2023 Q2 Award – Compassion
Congratulations to Morgan Murray (Nurse). The 2023 Q2 OI Values award winner – COMPASSION
Team members that work with Morgan say:
Morgan is an exceptionally caring nurse! She always listens to patients and does whatever is necessary finding an answer for patients. Her kindness and warmth and compassion put patients at ease and make them feel cared for. She has grown so much in the past few years as a nurse. She is TOP NOTCH!
Innovation
At Orthopedic Institute, we believe in being both FIRST and BEST. We have pioneered numerous procedures and practices in this region including hip arthroscopy procedures, anterior hip replacements, endoscopic carpal tunnel release, and several pain procedures as well as offering orthopedic walk-in clinics.
We have a long history of being the first in the region to offer treatment innovations. But we also believe in being the BEST. We will never offer a new innovation unless we know it is in the best interest of the patient.
Innovation: “The riskiest thing we can do is just maintain the status quo.” Bob Iger
Josh Van Riper (Physical Therapy) – 2023 Q2 Award – Innovation
Congratulations to Josh Van Riper (Physical Therapy). The 2023 Q2 OI Values award winner – INNOVATION
Team members that work with Josh say:
Josh helped spearhead the holiday video this past year and has served on the Marketing Committee for several years. He has brought forward several innovative ideas such as partnering with the Brandon Valley baseball association to provide appropriate training to help prevent throwing injuries. He is always looking for ways to improve patient care, our processes, and our relationships in the community. His passion for what he does and commitment to continual improvement are absolutely remarkable!
Wellness
More than just treating injuries or helping our patients recover, Orthopedic Institute believes in a health and wellness lifestyle that empowers our staff and patients to live full, active lives. That’s why we partner in the community to promote wellness events and offer sports performance training to professional athletes and “weekend warrior” moms, dads, and youth. We also actively support organizations such as the Arthritis Foundation that are working to create better, fuller lives for all people.
Wellness: “Wellness, I came to realize, will not happen by accident. It must be a daily practice, especially for those of us who are more susceptible to the oppressiveness of the world.” – Jenna Wortham
Emily Hohman (Physician Assistant) – 2023 Q2 Award – Wellness
Congratulations to Emily Hohman (Physician Assistant). The 2023 Q2 OI Values award winner – Wellness
Team members that work with Emily say:
Emily does a great job of balancing a busy job with family life while still making time for fitness. From early morning workout classes to coaching her daughter’s soccer team, she has prioritized health, wellness and physical activity for herself and her family. Her positive attitude and tireless energy create an upbeat, enjoyable environment for her colleagues and patients.
The Ultimate Patient Experience
While orthopedics is what we do, our passion is providing an unparalleled patient experience. You are not just a number here. We strive to exceed your expectations at every encounter. Learn more about our patient experience and testimonies.
Chad Grotewold
Congratulations to Chad Grotewold, Chad Grotewold, MA, ATC, CSCS, who received the 2022 One To Trust Award!
Click to watch the award unveiling here.
- The One to Trust Award is Orthopedic Institute’s most prestigious and the highest award that we hand out every year.
Nominated and selected by the physicians and ratified by the board, we award an individual who embodies and epitomizes the very nature of all that we aspire to be here at Orthopedic Institute. A person who consistently lives out our values brings excellence to their work each and every day, cares for staff and patients with the utmost compassion, and continuously looks for ways to move the practice forward innovating new approaches or bringing new strategies, helping us grow as an organization.
The award winner receives a one-week, all-expense-paid vacation to the destination of their choice. This year’s award winner has consistently and throughout their career here with us, embodied our values and represents what we all strive to be here at Orthopedic Institute in caring for patients and our fellow team members.
