Our Mission
Transforming lives through exceptional orthopedic care.
Our Vision
We are building a vibrant, connected team, leveraging a data-driven, service-oriented culture of growth to create an extraordinary patient experience that inspires individuals to LIVE STRONGER.
Values You Can Trust
At Orthopedic Institute, we work to live out our values every day in the care we give each patient. Our team embodies our values and shapes our values, and we are proud of the excellent culture of patient care we provide through these Core Values:
Excellence
Excellence is our goal in everything we do. From the team members we hire to the individual treatment options we offer each patient, excellence is the benchmark of our success. In order to be excellent, you will discover that for our team members, working at OI and working with patients is more than a job – it’s a calling and a mission.
Excellence: ”Excellence is doing ordinary things extraordinarily well.”— John W. Gardner
Kaylyn Andersen (Practice Liaison) – Q2 Excellence Award
Congratulations to Kaylyn Andersen (Practice Liaison). The 2023 Q2 OI Values award winner – Excellence
Team members that work with Kaylyn say:
Kaylyn truly embodies the core values at OI and we are very lucky to have her on our team as our Liaison. As the contact person that is actively visiting our main referral sources, she has clearly become a reliable and trustworthy tool to for many of them quickly. I am always impressed by how she truly and genuinely cares about delivering excellent, timely care to our patients and our referral sources. She has developed and fostered relationships with not only with our referring chiropractors and outside Physicians, but she has also with many of our staff members despite not being on site every day. She ambitiously participates in discussions with our various teams, working to understand how she can accommodate the referring provider’s needs, the patient’s needs, and doing what’s best for OI. There are so many moving parts at OI and she has taken to learning as much as she can piece by piece. She strives to listen to our referral sources feedback, returns any constructive criticism, and understands the importance of trying to problem solve to continuously engage our referral partners. Despite her literal moving targets out in the field, Kaylyn is always thinking on her toes, or behind the wheel as she’s on to her next mission, and I hope she knows how much she is appreciated for the passion she puts behind her role at OI.
Teamwork
Great care for each patient requires a team approach, so the staff at Orthopedic Institute work to function as a cohesive team every day. Unlike other health care practices, we don’t view the patient as an outsider – at Orthopedic Institute, each patient is considered a vital part of our team. Together, our patients, staff, and doctors work to discover the best treatment and recovery plan.
Teamwork: “Interdependent people combine their own effort with the efforts of others to achieve their greatest success” Stephen Covey
Ryan Brink (Lead Athletic Trainer) – Q2 Teamwork Award
Congratulations to Ryan Brink (Lead Athletic Trainer). The 2023 Q2 OI Values award winner – Teamwork!
Team members that work with Ryan say:
I am happy to nominate Ryan Brink for the Quarterly Teamwork Award at Orthopedic Institute. His exceptional commitment to teamwork and dedication to our organization’s values make him an outstanding candidate for this recognition.
A few weeks ago, the Foundation needed a tent for an event the following morning. I was out of town and not able to go pick one up. It was already late on a Friday evening when I reached out to Ryan via email. Ryan promptly called me and said he would drive to the office to check if we had one. He then delivered it to OIP for Nathaniel to pick up the next morning. Ryan’s quick response and willingness to go the extra mile demonstrated his exceptional teamwork and commitment to supporting our organization.
As I thought about it more, I knew that what I had just experienced was most likely not a one-time occurrence but a consistent part of Ryan’s character. I approached Brad to learn more about Ryan’s contributions to the team. Brad spoke highly of Ryan’s unwavering dedication to the Orthopedic Institute’s values, emphasizing that going above and beyond is a daily norm for him. Ryan’s remarkable ability to consistently embody our organization’s values and his selfless approach to collaboration make him a true asset to our team. Ryan’s commitment to teamwork fosters a positive and supportive work environment and directly impacts our organization’s success. His willingness to assist others, provide timely and helpful responses, and consistently go above and beyond the call of duty exemplify the spirit of teamwork that we strive for at Orthopedic Institute.
Compassion
We have a simple belief at Orthopedic Institute – we treat people as we want to be treated. Our team is trained to live out this principle, “you’re more than just a number here.” We empower our staff to take the time to slow down, listen, ask questions, encourage each patient, and genuinely understand their pain, injury, and concerns. Compassion is not just a word for us – it’s a call to slow down and work with each patient on their unique treatment plan.
Compassion: “In compassion, when we feel with the other, we dethrone ourselves from the center of our world and we put another person there.” – Karen Armstrong
Gwen Christie (Dr. Wingate’s Primary Nurse) – Q2 Compassion Award
Congratulations to Gwen Christie (Dr. Wingate’s Primary Nurse). The 2023 Q2 OI Values award winner – Compassion!
Team members that work with Gwen say:
Gwen is phenomenal! She works tirelessly to make sure all the details are worked out in our clinic. Her compassion and empathy for patients is second to none. Her detail oriented work ethic provides the patients and her team the best, most reliable care. I have all the confidence in Gwen to make sure things are done correctly and efficiently. I truly treasure her assistance!!
Innovation
At Orthopedic Institute, we believe in being both FIRST and BEST. We have pioneered numerous procedures and practices in this region including hip arthroscopy procedures, anterior hip replacements, endoscopic carpal tunnel release, and several pain procedures as well as offering orthopedic walk-in clinics.
We have a long history of being the first in the region to offer treatment innovations. But we also believe in being the BEST. We will never offer a new innovation unless we know it is in the best interest of the patient.
Innovation: “Innovation is the unrelenting drive to break the status quo and develop anew where few have dared to go.” — Steven Jeffes
Chad Harms (Lead Occupational Therapist) – Q2 Innovation Award
Congratulations to Chad Harms (Lead Occupational Therapist). The 2023 Q2 OI Values award winner – Innovation!
Team members that work with Chad say:
Chad is consistently looking for ways to improve our occupational therapy services at Orthopedic Institute. He has recently worked with our billing and coding department to improve our processes and workflow. He has spent countless hours working on our new clinic design to ensure the smoothest patient and staff experience. His pursuit of continuous improvement and openness to change are remarkable. His efforts are moving us forward as an organization and impacting both patient experience and staff efficiency.
Wellness
More than just treating injuries or helping our patients recover, Orthopedic Institute believes in a health and wellness lifestyle that empowers our staff and patients to live full, active lives. That’s why we partner in the community to promote wellness events and offer sports performance training to professional athletes and “weekend warrior” moms, dads, and youth. We also actively support organizations such as the Arthritis Foundation that are working to create better, fuller lives for all people.
Wellness: “Your health is what you make of it. Everything you do and think either adds to the vitality, energy and spirit you possess or takes away from it.” — Ann Wigmore
Deb Gruhlke (Medical Records) – Q2 Wellness Award
Congratulations to Deb Gruhlke (Medical Records). The 2023 Q2 OI Values award winner – Wellness!
Team members that work with Deb say:
Deb has been walking and living a healthy lifestyle. You should see her on her lunch break. It’s like the fast and furious, but she’s not furious at all: ) She is always positive and just a bright light to everyone. She will help you with anything. She’s humble and always willing to serve. Her commitment to wellness and healthy lifestyle decisions is inspiring and is paying off.
